For New Users
01
Download App02
Complete registration and KYC2 verification03
Create your wallet
Log in via Custody App
Scan this code
Any other questions?
Help Center
FAQ
Q: How will it affect me if I change my security information?
A: When you reset your account password or Google verification code, if frequently entered password incorrectly, to ensure safety, the system will automatically freeze the withdrawal for 24h.
Q: How do I change my login account or unbundle Google Authenticator?
Q: Where will the assets go after a failed withdrawal?
Q: What happens if the deposit tokens are temporarily unsupported and cannot be credited?
Q: When I deposit a tag coin, what can I do if the tag is incorrectly filled in or not filled in that the asset cannot be accounted for?
Q: What is the process of Withdrawal?
Q: What can I do if my deposit has not arrived?
Q: What should I do if my order is always shown reviewed?
Any questions?
Please contact our experts